Category: Random and Anything Else


For the third time in my Society6 life, one of my new designs has made it to their frontpage over night and earlier today and YEAH, I am proud of it 🙂

Here is a screenshot as proof (yes, I am so proud I keep them all just to brag and remind me of my small success *g*):

A click on the screenshot or on the link beneath it will bring you to my “Rainy Day in NYC” travel mug with various other products to choose from, e.g. art print, canvas print, pillow, tote bag, allover print t-shirt or regular t-shirts, regular coffee cup, wall tapestry and so on. Why not check it out yourself? 🙂

Santa Monica Pier Silver Grey Sparkles Photo Edit Tea Cup Review

Santa Monica Pier Silver Grey Sparkles Photo Edit Tea Cup Review

I hadn’t checked my received product reviews on Zazzle for a while and I have just discovered a five star review for a coffee mug. Thank you so much! This reminds me that I keep forgetting to check Zazzle’s country pages for reviews… 🙂

Santa Monica Pier Silver Grey Sparkles Photo Edit Tea Cup

Are you a designer on Society6? Did you know that Society6 is also selling our products on Amazon – which is great since it broadens our potential customers. But somehow, Chinese sellers (I have only found Chinese sellers, so it seems they are all solely from China) are stealing your designs (mainly pillows and phone cases) and are selling them on Amazon for a much lower price. It is impossible that these fraudulent Chinese sellers might have bought them from us before re-selling them (maybe with a discount to justify the low price). Let me show you one example with screenshots to clarify what I mean:

This is the original item over on Society6 and MY item that Society6 had legally shared to Amazon in order to use the huge Amazon Marketplace. Click on the screenshot to get to the Amazon page:

Historic Drachenfels Throw Pillow by Christine Aka Stine1 by Society6

Historic Drachenfels Throw Pillow by Christine Aka Stine1
by Society6

As you can see, the seller is Society6 and both title and description feature my artist name Christine aka stine1. The price is $20 which is the same as if you bought it at Society6 itself.

Now here is the screenshot from the copied Amazon item, click on the screenshot to get to the page [Amazon has removed the item after their second email]:

This pillow design was stolen from me!

This pillow design was stolen from me!

Here, the seller is E-Lineage. My user name is still in the title since the title was copied but it was removed from the description. And what does the word “Octopus” have to do within the title? The price is $14.50 which is too low. The seller himself has no transactions yet, so no ratings available.

I had contacted Society6 and sent them both links, this is their not so helpful reply:

Hi Christine,

Thank you for contacting Society6 Support.
I went ahead and looked into this for you.
These throw pillows do not look like they were purchased from Society6 or else it would show up in your earnings under at least one of your products sold.
I would recommend contacting the seller or Amazon directly for more information on this one. From my end it does look a bit “suspect”.
Please let me know if there is anything else I can do to assist you.

Sincerely,
Jeffrey

So, Society6 finds this “suspect” but they cannot (or do not want to) do anything about it. I followed their advice and tried to contact the seller on Amazon and…. oh, what a surprise…. my message could not reach him:

Recipient's email address is invalid

Recipient’s email address is invalid

Now the real fun begins. Hey, it’s a weekend, I have time on my hands and love to spam someone with tickets. So I contacted Amazon. Actually, with my second ticket – they never replied to my first inquiry yesterday asking how a seller can sell an item that is mine and that he does not own. But they only promise to answer within 12 hours. Maybe they need a few more days to understand my first email.

Anyway, the answer to my second ticket (where I sepecifically asked how I could contact E-Lineage since I got this error message) is so funny, I thought it was a joke. Here is their reply:

Hello,

I am sorry for the inconvenience you faced so far in this case. As a customer service representative, I’m willing to help you in this issue.

In my experience, seller is in better position to help you. If you’d like to get in touch with a seller before placing an order, follow these steps:

1. Go to the product listing you’re interested in (http://www.amazon.com/dp/B00YC0EDQG)
2. Click on the seller’s nickname or logo
3. Scroll down to “Further Information” and click “Contact the seller”

Please give the seller 2 business days to get back to you.

You can learn more about ordering from a seller here:

www.amazon.com/gp/help/customer/display.html/?nodeId=537802

Your patience and understanding is highly appreciated in this matter.

We look forward to hearing from you.

Best regards,
Nikhil J.

Wow, thank you so much for this advice. I mean, I never would have thought about that… oh wait, I DID exactly what you are describing here, mhhh… ^^

So I used their awesome feedback form relating to this email and am currently waiting for a second reply. This time, maybe a bit more helpful. Maybe…. just maybe!

Anyway, I strongly recommend to run an Amazon search for your Society6 username. You never know what you will find… 🙂

UPDATE 2015-05-31:

Amazon has finally took the time to REALLY understand my concern and I would like to share their answer with out as it entails a way to report these stolen products. Please use it and report, report, report. Only by this, we can fight back. It might take some time but I really do hope that it will improve the situation for all Society6 members!

Greetings from Amazon Seller Support,

I reviewed your email and understand that you are unable to contact the seller violates by taken your product image.

Thank you for bringing this to our attention.

To report this possible violation to our investigations team, you can use the following Contact Us form:

http://www.amazon.com/gp/help/reports/contact-us

Select one of the sub-categories and enter the details of the possible violation. Please be sure to include the following information, as applicable:

* The ASIN/ISBN of the item’s detail page and the product title
* The store or business name of the seller you are reporting
* Your order ID
* A concise explanation of the violation

All reports are thoroughly investigated by our investigations team and they will contact the seller from their end. For privacy reasons, the results of our investigations cannot be disclosed; however, disciplinary actions will be taken as appropriate.

I hope this information was helpful.

If you have further issues in this regard, please write back to us. We will be happy to assist you in this regard.

Have a great day!

And thank you Amazon for this solution! It’s good to know that you still DO care about us 🙂 Thumbs up! [The product has been removed from the marketplace]

Amazon Sellers are copying your Designs from Society6! #scam

I have made it onto the frontpage of Society6 for the very first time. Thank you all for your support with hearting my latest design 🙂

I have made it onto the frontpage of Society6

I have made it onto the frontpage of Society6

The design can be found here:

http://society6.com/product/bokeh-hearts-santa-monica-pier_shower-curtain?curator=stine1

What a frustrating MONTH on Zazzle.
Both Firefox (latest update) and Internet Explorer crash during Quick Create. Is anyone else having issues with their internet browsers?

I had started a thread in their support forum but this thread and other similar threads only show that many designers seem to have this problem.

I am currently using Google Chrome just for quick create but it is getting slower and slower 😦

The WordPress.com stats helper monkeys prepared a 2014 annual report for this blog.

It’s really interesting to see. Did you know that Pinterest is the site that refers the most visitors to my blog? Awesome 🙂

Here’s an excerpt:

The concert hall at the Sydney Opera House holds 2,700 people. This blog was viewed about 8,700 times in 2014. If it were a concert at Sydney Opera House, it would take about 3 sold-out performances for that many people to see it.

Click here to see the complete report.

Over 1 year ago I had signed up with Cowcow.com – one of many print-on-demand websites out there that let you open a shop, upload your designs and sell your products. Within this year, I have uploaded over 100 of my best photos and digital art and guess what? I had ONE sale. Yes, ONE.

Ok, creating products with your designs is pretty easy (once you understand how it is working). You upload your photo and add title, description and tags and are done within a minute. So I had thought this might be a really great site – not much time invested, not much money earned (the royalty is less than with other sites) BUT if products do sell regularly you could still earn a quick buck. But that is not the case with Cowcow and me.

My shop can be found here: http://www.cowcow.com/stineshop

As you can see it is pretty much a mess and I did not find out how to organize it better.

By the way this is my sales report:

Cowcow Sales Report

Cowcow Sales Report

Pretty depressing if you ask me. I an contemplating to not add any more designs to Cowcow. Do you have any experience with this POD website that you would like to share with us?

Mhh… is anyone else slightly annoyed by this new “Double-check your design areas” feature on some cases and envelopes? Ok, we need to check spelling and whether the image is big enough but PLEASE why on our own quick create products? It gets annoying when I have to click “ok” 20 times just because I had to maximize the image 😦

Here are a few screenshots to show you what I mean:

Double-check your design areas

Double-check your design areas

Double-check your design areas

Double-check your design areas

Double-check your design areas

Double-check your design areas

Just because I wanted to change the photo from “fill” to “fit” I had to click “Looks good!” THREE TIMES! Zazzle, please change this.

 

Starting July 20th (Zazzle only updates pricing due to royalty changes once a month), I will conduct an experiment. My goal is to increase sales and what will I try to achieve this? Well, my current royalty is set to 14.9% (not 15% since then Zazzle deducts 5% of your royalty earnings for fees). During my experiment, I will lower the royalty rate to 5% to the more expensive products on Zazzle, including canvas prints, messenger and laptop bags and things I seem to never sell, e.g. wristlets, wallets, belt buckles and some other stuff. On the other hand, I will increase the royalty on my 10 or 20 most popular items to 30% to see whether this will make them less attractive.

What do you think will happen after July 20?

 

Hurray, today is a day to celebrate *lol* I have received my first payment from Society6. It’s just $3 for one sold wall clock but I really do like that you do not have to wait for a high amount to accumulate. No matter what you sell, you will receive your payment a few weeks later.

Thank you, Society6!

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